If I've said it once I've said it a hundred times, there is no better plumber in Charleston than Brian at Pride Plumbing LLC. I have had the pleasure of knowing Brian for about ten years now and have never doubted his ability as a plumber or his character as a man and today was no different. I experienced a leak in my 14 year old hot water heater last night and just over the phone Brian was able to give me a wide range of options from Tankless Electric, Tankless Propane and conventional replacement. After a bit of mental debate and research of my own late last night I determined a conventional replacement was the best option for me at this time and Brian was on board. Brian shared different options and ideas with me in case I wanted to move the water heater to improve its function. We ended up adding an additional water spiket in my garage for both hot and cold water and even connected the ice maker to the refrigerator in my garage. When people ask me if I know anyone who does a certain trade, I almost always tell them I know some folks that do certain things but when you need a plumber I only know one person that I wouldn't hesitate to send to my own mothers house for an issue and thats Brian Smith and Pride Plumbing.
My husband and I are not very handy with fixing things around the house. So, when our toilets started making crazy noises and our garbage disposal went out, we panicked. We called Brian at Pride Plumbing at 5pm. He was willing to come over right then!! Amazing customer service! Pride Plumbing was efficient, honest, fast, super friendly and extremely professional. He explained everything that was wrong, what needed to be done to fix the problems and gave us an estimate of the cost prior to anything being done. We were very impressed and won't call anyone else! You can tell they are family owned and operated because customer service/satisfaction is definitely #1 with Pride Plumbing! Highly recommend calling them for any plumbing needs!
Pride Plumbing did an excellent job installing my Rheem tankless hot water heater. He was friendly, up front with his services and did not try to up sale additional services. Before I hired Pride Plumbing I asked another plumbing company to install it prior and they tried to tell me that I should have purchased the tankless hot water heater from them. Besides trying to sell me there water heater they tried to charge me $1000+ for their services. Go with Pride Plumbing! You won't regret it!!!